The architecture of modern web application presents new challenges for monitoring their availability and performance. This article will take you through the meaning of Web Application Monitoring, it’s purpose and its importance. Keep reading to know more.
Today, merely having a website for your business is not enough. To attract and retain customers, you ought to have a website that delivers an excellent end-user experience. Now more than ever, a web platform performance has become weighty. Most of the online users want the web app to load in two seconds. When a user is satisfied with your website speed, they are most likely to make a purchase. But there are times when web applications do not perform as expected. There can be bugs and errors that go unnoticed, and when the customer notices it before you do, there are chances of your business going downhill. That is where Web Application Monitoring (WAM) comes as a saviour. It is the most critical aspect of managing a digital enterprise. Now that online applications are a success, the functionality and performance of the application must be continuously monitored. Web Application Monitoring provides administrators detailed insights into the code-level operation and end-user experience of an application. When implemented correctly, Web Application Monitoring can save both time and money by providing both application management and development.
Before we get into the crux of the matter, let us first understand what does one mean by Web Application. In simple words, Web Application is a computer program that utilizes web browsers and web technology to perform specific tasks over the internet. The application can be anything like hotel websites, online shopping carts, or even a laboratory analysis system. It can be virtually any type of application from any kind of industry.
Now that you are aware of the basics let us dive deep.
Definition of Web Application Monitoring and its Overview
Web Application Monitoring tests and verifies the proper function of a website when responding to user input such as logging in or making a purchase. A software application loads the web application on to a web browser and using an automation script, it performs the user interaction and reports the web application’s performance and sends alerts in the event of an error. There are many web application monitoring companies that provide organizations with the ability to monitor a website or a server function consistently and observe how it responds. The monitoring is most often conducted from several locations around the world to a specific site or server. It gathers extensive data on website performance, such as load time, server response time, page element performance that is often analyzed and used for further optimization of the website. At 99tests, we have developed a tool called ‘App Status’ which observes all aspects of the application and provides information in real-time by proactively alerting teams about possible issues before the downtime occurs. It lets the business owner know of any feature/user-case failure in 24 hours.
Web Application Monitoring also covers many things that an application needs to function like,
- Network connectivity
- Domain name system records
- Database connectivity
- Bandwidth, and
- Computer resources like free RAM, CPU load, disk space, events, etc.
Why Should We Do Web Application Monitoring?
Web Application Monitoring proactively monitors and measures multi-step user interactions within a website application and oversees response time and content accuracy from inception to the end. For any company, it is essential to ensure that they provide a glitch-free website that is available to users. It is widely known that customers rely high time on the website or an application both personally and professionally, and they can get frustrated, or worse, stop using the application if it is rarely available. Hence, during such crisis, Web Application Monitoring proves to be of great help as it can detect and diagnose web application performance issues proactively and pinpoint mission critical web application problems and quickly resolve them before end users even notice.
Types of Interaction Tested in Web Application Monitoring
The interactions under Web Application Monitoring include;
- Log In
- Password and user ID recovery
- Navigating a website/web application
- Place items in the shopping cart
- Fill out contact forms
- Complete the monetary transaction
- Log Out
How Does Web Application Monitoring Help?
As everyone already knows, web application monitoring requires both page-time analysis and object-level analysis so that the overall performance of the web page and its individual parts are understandable. One can easily group pages together and monitor them as a whole. For example- All the pages that make up a shopping cart so you can measure the entire experience, not the piece parts. Of course, it goes without saying that one must also display faulty information geographically on a map so that it can be easy to focus and what went wrong and where more concentration is needed.
Why Web Application Monitoring is Important?
There are many reasons to start monitoring your Website Application. Some of them are listed down below.
1. Enhances Customer Experience
The most important benefit of monitoring a web application is generating satisfaction and loyalty among internal and external customers. Business can face severe problems if any glitches in websites harm the user experience. Website performance monitoring allows organizations to stay ahead of potential performance issues so that systems hum along and customers don’t stray to a competitors website.
2. Higher Productivity through Monitoring
Many IT leaders complain that they are constantly immersed in the day-to-day duties of managing an application infrastructure. As a result, many strategic initiatives are often postponed or eliminated. This adversely affects the performance of the organization and its people. Website Application Monitoring provides the IT team with a birds-eye view of what needs to be fixed before employees or customers are affected. And thus, IT leaders can deploy resources smartly to adjust memory, restart services and so on – while having time to focus on strategic, revenue-generating initiatives.
3. Improves Business Continuity
Gaining customer loyalty is just one click away in today’s competitive world. For example, during festival season, a failed IT component in an e-commerce system can lead to loss of sales and abandoned shopping carts. A website application monitoring system can identify when system performance level degrade so that IT can swiftly address the issue, ensuring that shopping carts make it to check-out.
After reading this article, you are now aware of how web application monitoring can proactively identify and address performance issues before they cause response time delays, impact employee productivity and erode customer loyalty. Thus, it is safe to say that, monitoring your website will help you make better business decisions, and can help you improve the health of your website.
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