India App Quality Report · Q4 2026 · Education
What breaks in India's education apps
On 23 October 2026 we read the 202 reviews Google Play shows on 14 of India's most-used education apps. 7.4% describe the app malfunctioning — below the 10.7% across all 187 apps in the India App Quality Report.
Features that don't work lead, at 4.5% of reviews
Share of the category's storefront reviews that describe each kind of malfunction, against the same share across all 187 apps.
What to test first in education apps
- Video playback and downloads. Features that don't work are this category's top malfunction (9 of 15). Test cases →
- Login on shared and multiple devices, and OTP on slow networks. Test cases →
- Hindi and regional-language content and interface. Test cases →
- First launch after an update on budget phones. Test cases →
The 14 apps we read
| App | Rating | Installs | Days since update | Reviews read | Malfunction reviews | Main problem |
|---|---|---|---|---|---|---|
| Aakash | 3.6★ | 1Cr+ | 1028 | 15 | 2 | A feature doesn't work |
| Adda247 | 4.4★ | 1Cr+ | 25 | 18 | 0 | – |
| ALLEN | 4.6★ | 50L+ | 30 | 12 | 4 | Login & OTP failures |
| BYJU'S | 4.1★ | 10Cr+ | 864 | 18 | 0 | – |
| Careerwill | 4.2★ | 1Cr+ | 85 | 9 | 3 | A feature doesn't work |
| Classplus | 3.9★ | 10L+ | 273 | 6 | 1 | Slow or laggy |
| Filo | 4.4★ | 50L+ | 43 | 6 | 0 | – |
| Josh Skills | 4.2★ | 1Cr+ | 55 | 14 | 2 | A feature doesn't work |
| Physics Wallah | 4.7★ | 5Cr+ | 27 | 14 | 0 | – |
| Seekho | 4.5★ | 10Cr+ | 3 | 18 | 1 | Payment & UPI failures |
| Teachmint | 4.5★ | 1Cr+ | 28 | 18 | 0 | – |
| Testbook | 4.3★ | 5Cr+ | 37 | 18 | 1 | Crashes, freezes, won't open |
| Unacademy | 4.1★ | 10Cr+ | 25 | 18 | 0 | – |
| Vedantu | 4.4★ | 5Cr+ | 7 | 18 | 1 | A feature doesn't work |
Per-app counts are small samples of what each storefront showed on 23 October 2026 (up to 18 reviews for apps with 1 crore+ installs, up to 6 for smaller apps). Google changes which reviews it shows, so read them as a snapshot, not a verdict on an app.
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How these numbers were made
We loaded each app's Google Play India store page on 23 October 2026 and recorded every review shown: up to three per language, in English and Hindi for every app and also in Bengali, Marathi, Telugu and Tamil for apps with 1 crore or more installs. Each review was coded for the one main problem it describes against a written codebook, and a second coder re-coded a random sample blind (92.1% agreement on whether a review describes a malfunction). A review counts as a malfunction when its main problem is a crash or freeze, a login or OTP failure, a failed payment, a feature that doesn't work, slowness or wrong data. Ranges are 95% Wilson intervals. Full method, codebook and limits are in the report.
Cite as: 99tests (2026). India App Quality Report, Q4 2026 — Education. https://99tests.com/research/app-quality/education-apps. Data CC BY 4.0. Google Play is a trademark of Google LLC; this page is not affiliated with or endorsed by Google or any app developer named.
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