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India App Quality Report · Q4 2026 · Jobs, property & home services

What breaks in India's jobs, property and home services apps

On 23 October 2026 we read the 209 reviews Google Play shows on 14 of India's most-used jobs, property and home services apps. 6.2% describe the app malfunctioning — below the 10.7% across all 187 apps in the India App Quality Report.

Data read 23 Oct 2026 · updated every quarterFull reportDownload the data (CSV)
6.2%of storefront reviews describe a malfunction (13 of 209) · 95% range 3.7–10.3%
7 of 14apps had at least one malfunction review on show
Features that don't workare the most common malfunction (6 of 13)
18.8%of complaints are about the software; 68.1% are about service, fees, support or delivery
0malfunction reviews say the problem started after an update
29 daysmedian time since the apps' last update; 33.3% of release notes say only “bug fixes and improvements”
What breaks

Features that don't work lead, at 2.9% of reviews

Share of the category's storefront reviews that describe each kind of malfunction, against the same share across all 187 apps.

Jobs, property & home servicesAll 187 apps
Crashes, freezes, won't open
1.0% · all apps 2.3%
Login & OTP failures
1.0% · all apps 1.8%
Payment & UPI failures
0.0% · all apps 1.4%
A feature doesn't work
2.9% · all apps 3.3%
Slow or laggy
0.5% · all apps 0.9%
Wrong or stale data
1.0% · all apps 1.0%
For QA and product teams

What to test first in jobs, property and home services apps

  1. Search, filters and listings. Features that don't work lead this category's malfunction reviews (6 of 13). Test cases →
  2. Resume, photo and document uploads with Android 13+ photo permissions. Test cases →
  3. Alerts for new jobs, visitors and bookings when the app has been killed. Test cases →
  4. Sign-up with a mobile number and OTP. Test cases →
Apps in this edition

The 14 apps we read

AppRatingInstallsDays since updateReviews readMalfunction reviewsMain problem
99acres4.8★1Cr+29181A feature doesn't work
apna4.7★5Cr+36182A feature doesn't work
foundit4.6★1Cr+58114A feature doesn't work
Housing.com4.4★1Cr+28180–
Internshala4.3★50L+3860–
Job Hai4.4★1Cr+29180–
Justdial4.5★1Cr+10180–
Magicbricks4.4★1Cr+30182Wrong or stale data
MyGate4.7★50L+2560–
Naukri4.6★5Cr+29180–
NoBroker4.7★1Cr+28182Wrong or stale data
NoBrokerHood4.7★50L+3861A feature doesn't work
Urban Company4.7★1Cr+2181Slow or laggy
WorkIndia4.3★5Cr+44180–

Per-app counts are small samples of what each storefront showed on 23 October 2026 (up to 18 reviews for apps with 1 crore+ installs, up to 6 for smaller apps). Google changes which reviews it shows, so read them as a snapshot, not a verdict on an app.

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Method

How these numbers were made

We loaded each app's Google Play India store page on 23 October 2026 and recorded every review shown: up to three per language, in English and Hindi for every app and also in Bengali, Marathi, Telugu and Tamil for apps with 1 crore or more installs. Each review was coded for the one main problem it describes against a written codebook, and a second coder re-coded a random sample blind (92.1% agreement on whether a review describes a malfunction). A review counts as a malfunction when its main problem is a crash or freeze, a login or OTP failure, a failed payment, a feature that doesn't work, slowness or wrong data. Ranges are 95% Wilson intervals. Full method, codebook and limits are in the report.

Cite as: 99tests (2026). India App Quality Report, Q4 2026 — Jobs, property & home services. https://99tests.com/research/app-quality/jobs-and-home-services-apps. Data CC BY 4.0. Google Play is a trademark of Google LLC; this page is not affiliated with or endorsed by Google or any app developer named.

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