India App Quality Report · Q4 2026

App quality by category

What the reviews on Google Play say is broken in India's most-used apps, one page per category. Across 187 apps, 10.7% of storefront reviews describe a malfunction; money apps run at 15.5% against 8.3% for everything else.

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Storefront bug rate

Share of reviews that describe a malfunction

Above the all-app rateAt or below it

Insurance9 apps · 98 reviews

25.5%

Banking11 apps · 197 reviews

23.4%

Government services8 apps · 135 reviews

23.0%

UPI & payments14 apps · 240 reviews

15.0%

Food delivery & dining11 apps · 155 reviews

14.2%

Investing & trading14 apps · 224 reviews

13.8%

Travel & tickets15 apps · 253 reviews

12.6%

Rides & mobility13 apps · 199 reviews

8.5%

Telecom & DTH5 apps · 77 reviews

7.8%

Education14 apps · 202 reviews

7.4%

Loans & credit13 apps · 222 reviews

6.3%

Jobs, property & home services14 apps · 209 reviews

6.2%

Streaming & social8 apps · 144 reviews

6.2%

Health & pharmacy13 apps · 164 reviews

4.9%

Shopping14 apps · 252 reviews

3.6%

Quick commerce & grocery11 apps · 190 reviews

1.6%

Reviews Google Play showed on each app's India store page on 23 October 2026, coded for the one main problem each describes. All apps: 10.7% (95% range 9.6–11.9%).

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