India App Quality Report · Q4 2026 · Streaming & social
What breaks in India's streaming and social apps
On 23 October 2026 we read the 144 reviews Google Play shows on 8 of India's most-used streaming and social apps. 6.2% describe the app malfunctioning — below the 10.7% across all 187 apps in the India App Quality Report.
Features that don't work lead, at 5.6% of reviews
Share of the category's storefront reviews that describe each kind of malfunction, against the same share across all 187 apps.
What to test first in streaming and social apps
- Feeds and playback that don't load. Features that don't work are almost all of this category's malfunction reviews (8 of 9). Test cases →
- Login and subscription status across phones, tablets and TVs. Test cases →
- Regional-language interface and content. Test cases →
- Notifications that deep-link to the right show or post. Test cases →
The 8 apps we read
| App | Rating | Installs | Days since update | Reviews read | Malfunction reviews | Main problem |
|---|---|---|---|---|---|---|
| Dailyhunt | 4.7★ | 10Cr+ | 31 | 18 | 0 | – |
| JioHotstar | 4.3★ | 100Cr+ | 4 | 18 | 0 | – |
| Moj | 4.3★ | 10Cr+ | 22 | 18 | 0 | – |
| MX Player | 4.3★ | 100Cr+ | 8 | 18 | 1 | Login & OTP failures |
| Pocket FM | 4.4★ | 10Cr+ | 7 | 18 | 3 | A feature doesn't work |
| ShareChat | 4.2★ | 50Cr+ | 29 | 18 | 4 | A feature doesn't work |
| Sony LIV | 3.6★ | 10Cr+ | 21 | 18 | 0 | – |
| ZEE5 | 4.4★ | 10Cr+ | 6 | 18 | 1 | A feature doesn't work |
Per-app counts are small samples of what each storefront showed on 23 October 2026 (up to 18 reviews for apps with 1 crore+ installs, up to 6 for smaller apps). Google changes which reviews it shows, so read them as a snapshot, not a verdict on an app.
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How these numbers were made
We loaded each app's Google Play India store page on 23 October 2026 and recorded every review shown: up to three per language, in English and Hindi for every app and also in Bengali, Marathi, Telugu and Tamil for apps with 1 crore or more installs. Each review was coded for the one main problem it describes against a written codebook, and a second coder re-coded a random sample blind (92.1% agreement on whether a review describes a malfunction). A review counts as a malfunction when its main problem is a crash or freeze, a login or OTP failure, a failed payment, a feature that doesn't work, slowness or wrong data. Ranges are 95% Wilson intervals. Full method, codebook and limits are in the report.
Cite as: 99tests (2026). India App Quality Report, Q4 2026 — Streaming & social. https://99tests.com/research/app-quality/streaming-and-social-apps. Data CC BY 4.0. Google Play is a trademark of Google LLC; this page is not affiliated with or endorsed by Google or any app developer named.
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